Customer ReviewsWrite a review
My brown quail faux fur hat is wonderful
Correct size and luxurious
Love the hat.
sadly this hat is too big and keeps slipping down , i ordered a medium , and dont think i have a particularly small head , maybe you supply inserts to make it stop falling down , can only think i could put a strip of cardboard round inside , shame , i had worn it so didn't think i should send it back , otherwise nicely made and like the lining .
I'm sorry to hear that the Pillbox hat you ordered isn't the right size. I can see that you selected medium/large so probably you woud need the smaller size we offer - small/medium - which fits head circumference 55-57cm. If you would like to return your hat we'd be happy to exchange it for the smaller size. The returns address is shown on the website.
I love my new furry pill box. it makes me feel toasty warm and stylish at the same time!
I went on hat overload for friends and family from your company for Christmas this year.
Keen to let you know at the receiving end that the packaging and delivery let’s you down totally.
Of the 4 pill box hats received, 2 boxes were smashed to bits with holes in them which could not be used, 1 had no box at all and was received in a plastic bag. Only one in 4 was really presentable as a Christmas gift without repackaging.
The hats are absolute winners and just need packaging to suit. 😊👍
Thank you for your review. I'm dismayed to hear that the packaging arrived in such terrible condition. We normally box everything very carefully and our boxes are very strong. I'm wondering if we had run out of our usual packaging temporarily? In any case I apologise for this disappointment and I will check with Despatch about the problem.